Position: Treasurer

I have been a Co-op member with my family since moving back to the North Country in March 2020. I’m looking to be involved at this critical and pivotal time for the Co-op as I hope my experience in the retail and food industries will be value-added and help the board make the best decisions they can to carry the Co-op through the next 50-100 years of its life as a critical part of the North Country food ecosystem.

What I appreciate about the Co-op is its position within the community as a convenient hub for healthy/specialty/local food options. This is truly critical as, without the Co-op, eating well and local at home would be a very difficult task.

As far as opportunity for the Co-op to improve, there are many constraints within the current operation/store footprint. I’m excited to dig in and understand the specific challenges with pricing, providing prepared foods, and additional variety/selection within the product assortment.

I envision a future-state where the Co-op continuously improves its position as a critical link in the food system, connecting people with local providers and quality foods that are otherwise unavailable or difficult to find in the North Country. This will benefit the community by growing the market for a larger variety of high quality producers as well as encouraging a more diverse and (hopefully) healthy eating lifestyle for the population, improving community health and wellbeing.

I am the Co-founder of Service Physics – a consulting firm for service industry transformation. If you’ve ever ordered a Starbucks coffee from your phone, you are familiar with our work. Today, I am putting engineering and product development backgrounds together to think holistically about service businesses – designing operations that exceed customers’ expectations and deliver profitable results.