Buying Club Information
May 18, 2020 2023-01-09 12:54Buying Club Information
General Buying Club Guidelines
You must be a current Member-Owner of the Potsdam Food Co-op to use the Buying Club.
- Buying Club purchases are not eligible for any discounts.
- Prices may be subject to change without notice and may vary from actual order price.
- You are responsible for knowing when your order is due to arrive and for picking it up in a timely manner. Ordering deadlines and pick up times are found on this page.
- Orders not picked up within a week may be assessed a 5% fee for each additional week.
- Please check all orders carefully at pick up. Some items cannot be returned once they leave the store. (see Return Policy)
Buying Club Instructions
- To order, consult the online catalog, search for your items, and add them to your cart. There is not formal submit button. Items present in your cart at the time of the weekly order deadline will be ordered. If you experience difficulty finding specific products and the appropriate number for your item(s) please do not hesitate to ask for assistance in completing your order. We are here to help.
- To pick up your order, ask a cashier for help. They will gather your items. Please remember to carefully check your product to make sure it is what you ordered.
- Out of stock items will be marked as such on your invoice and will NOT be automatically reordered. You must reorder any Out of Stock items again.
- Order confirmations are not sent, as this system is not set up for them. You will receive an invoice by email once we have received and processed the order, which will notify you of the status and total cost of your order.
Buying Club Return Policy
- Items may be subject to a restocking fee from the supplier. If the Co-op is charged a restocking fee, we must pass this charge on to the customer. Exceptions are made if mistakes are by the Co-op or the supplier.
- Perishable and frozen items cannot be returned – please check these items carefully!
- Non-perishable returns must be made within 5 days of your pick up and must be accompanied by your order form and your sales receipt.
- Because of these rules it is very important that you carefully check your orders when they are placed and picked up. Make sure you have entered the correct order number and that you have received the correct item when you pick it up.
- If you have any questions when placing orders, please ask for help.
Suppliers
United Natural Foods Orders (UNFI)
UNFI is an Organic and Natural Foods Industry Leader and the most commonly used distributor in the store. Their catalog includes most of the grocery items on our shelves.
- Items are available as "each", "case" or "by lb". Please verify your desired quantity before placing an order.
- As of 1/10/23, the mark-up is 25% above the UNFI wholesale price, which will show up as a "Member Fee" on your invoice. Calculate your estimated cost by multiplying the wholesale price by 1.25. Wholesale prices may vary in some instances. Actual prices are calculated from the invoice that arrives with your order, and may vary in some instances.
The deadline for ordering from UNFI is Sunday at 6 PM. Items will be delivered on Tuesday. Ordering will resume once each order is received and processed.
Regional Access
Regional Access is a New York State Distributor stocking many local & regional products, and specialty cheeses & meats.
- Items are available as "each", "case" or "by lb". Please verify your desired quantity before placing an order.
- The mark-up is 25% above the Regional Access wholesale price, which will show up as a "Member Fee" on your invoice. Calculate your estimated cost by multiplying the wholesale price by 1.25. Wholesale prices may vary in some instances. Actual prices are calculated from the invoice that arrives with your order.
The deadline for ordering from Regional Access is Monday at noon. Items will be delivered on Friday morning. Ordering will resume once each order is received and processed.
Equal Exchange
Equal Exchange is a Worker-Owned Cooperative distributor selling Organic & Fairly-Traded coffee beans, teas, and chocolate bars.
- Items are available as "each", "case" or "by lb". Please verify your desired quantity before placing an order.
- The mark-up is 25% above the Equal Exchange wholesale price, which will show up as a "Member Fee" on your invoice. Calculate your estimated cost by multiplying the wholesale price by 1.25. Wholesale prices may vary in some instances. Actual prices are calculated from the invoice that arrives with your order.
The deadline for ordering from Equal Exchange is Tuesday (bi-weekly) at 2pm. Equal Exchange ships by mail and will be delivered in approximately 3-5 business days, at which point you will receive an invoice notifying you that your order is ready to be picked up. Ordering will resume once each order is received and processed.
Frontier Co-op
Frontier Co-op is a Cooperatively Owned distributor of Natural & Organic products. The Co-op carries a large selection of their bulk spices, herbs, teas, and specialty blends. They also have an impressive selection of non-food goods.
- Items are available as "each". Please verify your desired quantity before placing an order.
- The mark-up is 25% above the Frontier Co-op wholesale price, which will show up as a "Member Fee" on your invoice. Calculate your estimated cost by multiplying the wholesale price by 1.25. Wholesale prices may vary in some instances. Actual prices are calculated from the invoice that arrives with your order.
The deadline for ordering from Frontier Co-op is Tuesday (bi-weekly) at 2pm. Frontier Co-op ships by mail and will be delivered in approximately 3-5 business days, at which point you will receive an invoice notifying you that your order is ready to be picked up. Ordering will resume once each order is received and processed.
